Business Analysis Key Concepts The Business Analysis Core Concept Model™
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The core concepts can be used by business analysts to consider the quality and
completeness of the work being done. Within each knowledge area description
there are examples of how the core concepts may be used and/or applied during
the tasks within the knowledge area. While planning or performing a task or
technique, business analysts can consider how each core concept is addressed by
asking questions such as:
• What are the kinds of changes we are doing?
• What are the needs we are trying to satisfy?
• What are the solutions we are creating or changing?
Stakeholder A group or individual with a relationship to the change, the
need, or the solution.
Stakeholders are often defined in terms of interest in, impact
on, and influence over the change. Stakeholders are
grouped based on their relationship to the needs, changes,
Value The worth, importance, or usefulness of something to a
stakeholder within a context.
Value can be seen as potential or realized returns, gains, and
improvements. It is also possible to have a decrease in value
in the form of losses, risks, and costs.
Value can be tangible or intangible. Tangible value is directly
measurable. Tangible value often has a significant monetary
component. Intangible value is measured indirectly.
Intangible value often has a significant motivational
component, such as a company's reputation or employee
In some cases, value can be assessed in absolute terms, but
in many cases is assessed in relative terms: one solution
option is more valuable than another from the perspective of
a given set of stakeholders.
Context The circumstances that influence, are influenced by, and
provide understanding of the change.
Changes occur within a context. The context is everything
relevant to the change that is within the environment.
Context may include attitudes, behaviours, beliefs,
competitors, culture, demographics, goals, governments,
infrastructure, languages, losses, processes, products,
projects, sales, seasons, terminology, technology, weather,
and any other element meeting the definition.
Table 2.1.1: The BACCM (Continued)
Core Concept Description